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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Constantin Vacheron

January 10, 2025

5  out of  5
rating by Constantin Vacheron
"Very patient, helped me solve the problem very well. Cathy"
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Tawni Lewis

December 31, 2024

5  out of  5
rating by Tawni Lewis
"Extremely helpful got me an amazing deal and some would definitely recommend"
We responded:
"Thank you for your kind words and it’s great to hear that you got an amazing deal and you’re happy with our service. Your recommendations means a lot to us. We appreciate it, John Lam State Farm Agency."
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GIlbert Wise

December 13, 2024

5  out of  5
rating by GIlbert Wise
"They sale men that can they keep a positive vibe and handle a business and have a full conversation and still get ur quotes done and the patience is remarkable great job alex from making feel apart of the State Farm family happy holidays to u and family from the wise family."
We responded:
"Thank you so much for your thoughtful review and kind words about Alex and our team! We take pride in creating a welcoming and efficient experience for every customer, and it’s wonderful to hear that Alex made you feel like part of our State Farm family. Your trust means the world to us, and we’re always here to help with your insurance needs. If you or anyone you know is looking for personalized service with a positive touch, we’d be happy to help them too! Wishing you and your family a joyful holiday season from John Lam State Farm Agency!"
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Gideon Service company

December 3, 2024

5  out of  5
rating by Gideon Service company
"Alex did a great job with our commercial vehicle insurance"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear Alex provided excellent service with your commercial vehicle insurance. We appreciate your trust in John Lam State Farm agency and look forward to helping you with all your insurance needs. If you ever have questions or need assistance, don’t hesitate to reach out!"
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Queen E

December 3, 2024

5  out of  5
rating by Queen E
"Great to do business with you!!¡!!!"
We responded:
"Thank you for your review and business "
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Haosen Zhang

December 1, 2024

5  out of  5
rating by Haosen Zhang
"Cathy is a very thoughtful and patient insurance agent. She is fluent in both Chinese and English, which made communication seamless. She took the time to explain everything I didn’t understand in the policy, breaking it down in a way that was easy for me to grasp. I previously purchased a one-year insurance policy through her, and the entire experience was smooth and reliable, with no issues at all. Cathy’s professionalism and attention to detail have earned my trust, and I wouldn’t hesitate to choose her again for any future insurance needs."
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear about your positive experience with Cathy. Her dedication to providing clear, personalized service and her ability to communicate fluently in both Chinese and English are qualities we’re incredibly proud of. We’re glad she made the process seamless for you and earned your trust. We truly appreciate your kind words and look forward to assisting you with any future insurance needs. Thanks again for choosing us! "
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Lilian Soler

November 27, 2024

5  out of  5
rating by Lilian Soler
"Chris was very helpful and very attentive."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Chris was attentive and provided the level of service you deserve. We strive to ensure all of our customers feel valued and cared for. If there’s anything else we can assist you with, please don’t hesitate to reach out. We truly appreciate your feedback and your trust in our team! "
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Laura Hamilton

November 25, 2024

5  out of  5
rating by Laura Hamilton
"I now have all my accounts and Insurance needs with State Farm John Lam agency! Great customer service, John spent a lot of time making sure we were properly covered! Very competitive pricing, Looking forward to a long relationship with State Farm! Thank you, John. Laura Hamilton"
We responded:
"Thank you, Laura, for your thoughtful review and for trusting the John Lam State Farm Agency with all your accounts and insurance needs! It was a pleasure working with you to ensure you’re properly covered, and we’re thrilled to hear you’re happy with our competitive pricing and customer service. Whether you’re in California or Arizona, we’re here to help with all your insurance needs. Looking forward to a long and successful relationship. Thanks again! Warm regards, John Lam and Team "
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Michael Igbanoi

November 23, 2024

5  out of  5
rating by Michael Igbanoi
"My agent, Alex is the best, he was very helpful in breaking down the various coverages that best suits my auto coverage needs. He followed up checking up if I was satisfied with my coverage. I strongly recommend him to anyone needing auto insurance."
We responded:
"Thank you for sharing your experience! We’re thrilled to hear that Alex provided you with such exceptional service. At our agency, we strive to ensure our customers fully understand their coverages and feel confident in their choices. Your recommendation means the world to us! "
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Lydia James

November 22, 2024

5  out of  5
rating by Lydia James
"Chris is so nice, he's patient and he's kind"
We responded:
"Thank you Lydia for your review and business! Chris loves helping all our customers, works hard on delivering the best customer service possible"
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Claudia Olmos

November 22, 2024

5  out of  5
rating by Claudia Olmos
"I would definitely recommend Alex and John to others for vehicle and life insurance services. I appreciate Alex promptness in returning my call over a weekend to quickly finding a resolution for coverages to my new vehicle. I am so impressed with his expertise, Alex and John were not only able to assist in a vehicle policy bind but were both so helpful in obtaining a reasonable life insurance policy which anyone can afford. Thank you both, you guys are a lifesaver!"
We responded:
"Thank you for your kind words and glowing review! We’re thrilled to hear about your positive experience with Alex and me. It’s always our goal to provide prompt and expert service, no matter the day or hour. We’re especially glad we could assist with both your vehicle insurance needs and securing a life insurance policy that fits your budget. Knowing that we could bring peace of mind and a sense of security to you means the world to us. Thank you again for your trust and recommendation. If you ever need further assistance, we’re just a call away! Warm regards, John"
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Qian Guo

November 22, 2024

5  out of  5
rating by Qian Guo
"I can’t say enough good things about Cathy at State Farm! She has been an exceptional agent who truly goes above and beyond to ensure that all my car insurance needs are met. From the very first interaction, Cathy was attentive, knowledgeable, and incredibly patient in answering all my questions. She took the time to explain my policy options in detail, ensuring I felt confident and well-informed. Her customer service is top-notch, and she’s always quick to respond whenever I reach out, whether it’s for a simple inquiry or assistance with a claim. It’s clear that Cathy genuinely cares about her clients and works tirelessly to provide the best possible support. If you’re looking for an insurance agent who is professional, friendly, and truly has your best interests at heart, I highly recommend Cathy. She’s a true asset to State Farm, and I’m so grateful to have her as my agent!"
We responded:
"Dear Qian Guo, Thank you so much for your thoughtful and glowing review of Cathy! We couldn’t agree more—Cathy is an invaluable part of our team, and we’re thrilled to hear that her dedication, patience, and professionalism have made such a positive impact on your experience. Your kind words highlight exactly what we strive for: attentive and knowledgeable service that leaves our clients feeling confident and cared for. Cathy truly takes pride in ensuring every client’s needs are met, and your recognition of her efforts means so much to all of us. Thank you for trusting us with your car insurance needs. We’re here to support you, so don’t hesitate to reach out if you ever need assistance in the future! Warm regards, John "
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Sherri Ohmsatte

November 21, 2024

5  out of  5
rating by Sherri Ohmsatte
"We really appreciate the personal touch Alex puts on the service State Farms provides as business owners that means alot."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Alex’s personal touch has made a difference for you. Providing attentive and tailored service is something we take great pride in, especially when working with business owners like yourself. Your trust in us means a lot, and we’re grateful for the opportunity to support you and your business. If there’s ever anything else we can assist with, don’t hesitate to reach out. Warm regards, John"
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Jeffrey Thompson

November 13, 2024

5  out of  5
rating by Jeffrey Thompson
"I spoke with Daniel today. He set me up with an auto policy and renters insurance. Absolutely amazing process. I'm so glad that I chose this agency to deal with. First class all the way."
We responded:
"Thank you, Jeffrey for your business and trusting us with all your insurance needs. We appreciate the five star rating and we’re always here to be a good Neighbor agent. "
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cristian hernandez

November 13, 2024

5  out of  5
rating by cristian hernandez
"Good customer service. Helped me pay less on insurance"
We responded:
"Thank you for your review and business! We’re always here to help! "
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Catalina Hernandez

October 25, 2024

5  out of  5
rating by Catalina Hernandez
"Amazing service, always replying when I am in need of any issues. All via email text or call. I work in a calling center phone calls non stop so texting is the best way for me to communicate. Thank you Chris!!!!"
We responded:
"Thank you for your review and business! We’re always here to help! "
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Muzi He

October 22, 2024

5  out of  5
rating by Muzi He
"I had an excellent experience with John Lam’s State Farm agency. Cathy, who assisted me throughout the process, was incredibly professional and helpful. She made everything so easy to understand and was always available to answer my questions. I truly appreciate the outstanding customer service I received. Highly recommend this agency for anyone looking for reliable insurance support!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that you had an excellent experience with our team, and we’re especially proud of Cathy for providing such professional and helpful service. Making the insurance process easy and ensuring that all your questions are answered is always our priority. For anyone looking for reliable and personalized insurance support, we’re here to help! Give us a call to explore how we can assist with all your insurance needs. Thanks again for trusting us with your insurance!"
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tutoriales de la colochita sonia Blanco

October 3, 2024

5  out of  5
rating by tutoriales de la colochita sonia Blanco
"Jhon Lam. Thanks for all your help, we are happy with State Farm, Worker Comp policy you a the time are there for us, Thanks Central Valley Fencing, Owner Orlando."
We responded:
"Thank you so much, Orlando and Sonia, for your kind words and trust in State Farm! We are happy to have helped with your Workers’ Compensation policy, and it’s great to know that you’re satisfied with our service. We’re always here to support you and Central Valley Fencing. Looking forward to continuing our partnership!"
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ron ortega

October 1, 2024

5  out of  5
rating by ron ortega
"Very happy with the service."
We responded:
"Thank you Ron for your review and business! "
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K Ng

October 1, 2024

5  out of  5
rating by K Ng
"John and Chris have been taking care of our insurance (auto, home, life) needs for years with professionalism, patience and knowledge. Not only do they get the job done promptly and speedy, but also with accuracy. We had switched between SF agencies years ago but finally found the best team that we know we can always rely on! Thank you John, Chris, and the rest of the team!"
We responded:
"Thank you so much for your review and loyalty with our agency and State Farm. We love helping you and your family. "
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Yao Yuan

September 27, 2024

5  out of  5
rating by Yao Yuan
"A very good agent,this guy help me saving money and choosing a very good insurance product"
We responded:
"Thank you so much for your kind review! I’m glad I could help you with saving money and choosing the right insurance product for your needs. It’s always my goal to provide personalized service and ensure my customers have the best coverage at the best value. If you ever need further assistance or have any questions, feel free to reach out—I’m always here to help. Thanks again for trusting me with your insurance needs"
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marilyn bidwell

September 20, 2024

5  out of  5
rating by marilyn bidwell
"John and Chris Lam responded immediately to a request, and they were wonderful. I recommend them for all your insurance needs!!"
We responded:
"Thank you so much for your kind words and recommendation! It was a pleasure assisting you, and we’re thrilled to hear that you had a great experience with us. We always strive to provide quick, reliable service for all of our customers’ insurance needs. "
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Cooper Ning

September 20, 2024

5  out of  5
rating by Cooper Ning
""Cathy was friendly and polite when I called. She provided me with the information I needed expeditiously. Thank you""
We responded:
"Thank you for taking the time to share your experience! We’re so glad to hear that Cathy was able to assist you promptly and with the friendly service we strive for. It’s our goal to make sure all your questions are answered quickly and thoroughly."
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Christhel Cheng

September 19, 2024

5  out of  5
rating by Christhel Cheng
"Thank you to our awesome State Farm agent, John and his team! They have been extremely supportive throughout the process after encountering my first accident. I had a lot of anxiety and was truly unaware of the process of what to do. They walked me through the process every step of the way so I didn't feel alone. Anytime I had questions they had answers, and if they didnt, they got back to me timely with answers. Thank you so much for the positive experience and for the amazing service!"
We responded:
"Thank you so much Christhel for your kind words and for trusting us with your insurance needs! We're thrilled to hear that we could help alleviate your concerns and guide you through the process during such a stressful time. Providing support and clarity to our customers, especially after an accident, is exactly what we're here for. Your satisfaction is our top priority, and it means the world to us that you had a positive experience with our team. If you ever need anything else, we're just a phone call away! For anyone reading this, if you're looking for a team that's dedicated to making your insurance journey smooth and stress-free, we’d love to help. Feel free to reach out to us—we're here for you! "
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san2riley Hutchins

September 16, 2024

5  out of  5
rating by san2riley Hutchins
"Chris was friendly and polite when I called. He provided me with the information I needed expeditiously. Thank you"
We responded:
"Thank you so much for providing us a review. We love helping you!"