State Farm® Insurance Agent John Lam
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
M M
September 4, 2026
5
out of
5
rating by M M
"Alex was excellent. He listened. To my insurance needs and put together a perfect policy within my budget. Will be using State Farm for my insurance needs in the years to come."
We responded:
"Thank you for your review and glad you had a great experience with Alex. Putting our customers first is a priority welcome to our family. We’re always here to help all of our customers in Arizona."
Wendy Nicastro
August 30, 2026
5
out of
5
rating by Wendy Nicastro
"Candice Pages was very helpful and kind and patient. A wonderful agent! Thank you for helping me."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Hannah Sasser
August 26, 2026
5
out of
5
rating by Hannah Sasser
"Candice was so incredibly helpful with getting me a lower and much more manageable rate than i previously had. She is a God send and i appreciate it more than she will ever know. Incredibly kind and personable as well. Highly HIGHLY recommend."
We responded:
"Hannah, thanks for giving our agency such a thoughtful shoutout! We're delighted to hear that Candice was able to assist you in finding a more manageable rate and that her kindness made a positive impact. If you ever have more questions or need further assistance with your insurance, feel free to reach out to our team."
Aura Castro
August 26, 2026
5
out of
5
rating by Aura Castro
"I appreciate the quick response and great offer for my coverage."
We responded:
"Thank you Aura for your business and review! "
Marie Gonzales
August 24, 2026
5
out of
5
rating by Marie Gonzales
"Brandon was very helpful today and I believe every insurance company should have somebody like Brandon to talk to because he helped me understand stuff that I was very, very frustrated with that I should’ve been told from the gecko thank you, Brandon"
We responded:
"Marie, having your insurance questions answered clearly can make all the difference! We’re pleased Brandon was able to address your concerns and give you the clarity you needed. Thanks for sharing your experience with us—we’re always here whenever you need a hand!"
Lisa Yee
August 18, 2026
5
out of
5
rating by Lisa Yee
"Very good customer service experience, Alex was very informative, patient and helpful during a stressful period finding new auto insurance. Highly recommend! He helped me find coverage for a much cheaper cost than my prior insurance company!"
We responded:
"We’re thankful you chose to recommend us, Lisa! It's great to hear that Alex was informative and patient while helping you find new auto insurance coverage. We're glad we could assist you in securing a more affordable option. If you ever have any questions or need further assistance with your insurance needs, feel free to reach out."
Sarah Bowman
August 4, 2026
5
out of
5
rating by Sarah Bowman
"Candace is a wonderful person. She is very nice polite and knowledgeable."
We responded:
"Sarah, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
andrew vance
July 30, 2026
5
out of
5
rating by andrew vance
"Service was excellent throughout the entire process!"
We responded:
"Thank you Vance for your review and business!! Glad we were able to help you with your new auto insurance with transportation network coverage and life insurance. "
Aye Samm
July 27, 2026
5
out of
5
rating by Aye Samm
"I enjoy the services from State Farm when anything come up they are right there to walk you completely through it and I really appreciate you guys thank you so much"
We responded:
"Thank you so much for the 5 stars, Aye! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Kaneka Trotter
July 24, 2026
5
out of
5
rating by Kaneka Trotter
"Candace Page was polite and VERY persistent to get my business. Had a terrible experience in the past with State Farm, but she has definitely changed my mindset. Hopeful for a better experience with her handling my account."
We responded:
"Wow, thank you for the 5-star review, Kaneka! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Richard Guerin
July 23, 2026
5
out of
5
rating by Richard Guerin
"Alex with statefarm is amazing if you are a entrepreneur you need business insurance alex works hard to get you the best rates possible. Call him and let him work for you."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on John B Lam’s team. "
Rich Bush
July 20, 2026
5
out of
5
rating by Rich Bush
"John was very helpful right from the beginning. He listened to what I needed and found a product that was great at a great price point very easy to deal with. I’m glad I found them."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on John B Lam’s team"
M K
July 19, 2026
5
out of
5
rating by M K
"Very professional"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Diamond Bar insurance team. "
Heidee Cross
July 16, 2026
5
out of
5
rating by Heidee Cross
"Absolutely the best customer service! They always take care of us!"
We responded:
"Thank you, Heidee for your review!! We always love taking care of you and your family in Arizona! "
Cecily Lemons
July 15, 2026
5
out of
5
rating by Cecily Lemons
"John was super kind and very thorough answering all our questions. He is very professional and very patient, as I asked him to explain each of the policies. He listened to us when I told him what was important to my husband and I. We look forward to being part of the State Farm family. We appreciate all the time John Lam spent with us. Enjoy and stay safe.
Art & Cecily M."
We responded:
"Thank you, Arti and Cecily for your review and business. Welcome to our family and we’re looking forward to helping you with all your insurance needs. Finding the right insurance company and Agency can be difficult and we’re glad that you chose us. We’re here to help all of our customers in California, Arizona Nevada, Oregon."
Ronnys A
July 14, 2026
5
out of
5
rating by Ronnys A
"Alex siempre a estado ayudando al 100%, siempre explicando y tratando de que todos estemos bien."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Diamond Bar. Glad we were able to help you with your life insurance for your family in Arizona! "
Donna Hernandez
July 14, 2026
5
out of
5
rating by Donna Hernandez
"Very satisfied with John and Chris. Been with State Farm for many years. Wouldn't go to any other insurance company."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Jesse Martinez
July 14, 2026
5
out of
5
rating by Jesse Martinez
"So I was shopping around for a quote on my two vehicles and I had asked my friend and she referred me to an agent called John Lam. He was so polite and kind. He helped me bundle both of my vehicles and since I reside inside of an apartment. He added renters insurance onto my policy. He did a remarkable job with my policy. I'm satisfied."
We responded:
"Thank you for taking the time to leave such a great review, Jesse. We strive for excellence in all things insurance and are grateful customer referrals and for your positive feedback. "
mary crenshaw
July 10, 2026
5
out of
5
rating by mary crenshaw
"Very helpful with insurance questions and very responsive."
We responded:
"Thank you for your review! We are thrilled to hear you had a wonderful experience with State Farm Agent John B Lam’s Team here in Diamond Bar . "
Charles Zeng
July 10, 2026
5
out of
5
rating by Charles Zeng
"Best agent in the hood!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent John B Lam’s Team! We deeply appreciate your kind words here in Diamond Bar . You’re the best! "
Don Odren
July 7, 2026
5
out of
5
rating by Don Odren
"A big thank you to John B Lam and his agents! They have been great to work with! Everyone on the staff has been very friendly and easy to work with! Also my rates have been very good! I give this agency a 5 star rating as they have been great to me! I like the fact that they reach out to me and make sure I'm a satisfied customer! Thank you again to the John B Lam State Farm Agency!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions"
Carmen Pimentel
July 7, 2026
5
out of
5
rating by Carmen Pimentel
"Really respectful and responsive. It makes the entire process more efficient which many other companies lack. I'm so happy to say that Chris made it a lot easier for me which I appreciate a lot."
We responded:
"Thank you for the 5-star review, Carmen! Here on State Farm Agent John B Lam’s Team, we are proud to serve our community and appreciate your recognition. "
Hamed Anwari
July 3, 2026
5
out of
5
rating by Hamed Anwari
"We have been with State Farm with John Lam for over 15 years and been a nothing but great customer service. Whenever we switch a car or need of a new policy they’re on it. Thank you State Farm and John Lam!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent John B Lam’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Luis Pages
June 20, 2026
5
out of
5
rating by Luis Pages
"Candice made buying insurance the easiest experience ever!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us to know that you had such a wonderful experience with Candice here at John Lam State Farm Agency!! "
justin torres
June 19, 2026
5
out of
5
rating by justin torres
"Great services highly recommended!"
We responded:
"Thank you for the fantastic review, Justin! We are always here to help with you with all your insurance needs. "