Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of mary crenshaw

mary crenshaw

July 10, 2026

5  out of  5
rating by mary crenshaw
"Very helpful with insurance questions and very responsive."
Profile photo of Charles Zeng

Charles Zeng

July 10, 2026

5  out of  5
rating by Charles Zeng
"Best agent in the hood!"
Profile photo of Ken Alt

Ken Alt

July 8, 2026

5  out of  5
rating by Ken Alt
"Alex was super helpful with my insurance policy renewal."
Profile photo of Don Odren

Don Odren

July 7, 2026

5  out of  5
rating by Don Odren
"A big thank you to John B Lam and his agents! They have been great to work with! Everyone on the staff has been very friendly and easy to work with! Also my rates have been very good! I give this agency a 5 star rating as they have been great to me! I like the fact that they reach out to me and make sure I'm a satisfied customer! Thank you again to the John B Lam State Farm Agency!"
Profile photo of Carmen Pimentel

Carmen Pimentel

July 7, 2026

5  out of  5
rating by Carmen Pimentel
"Really respectful and responsive. It makes the entire process more efficient which many other companies lack. I'm so happy to say that Chris made it a lot easier for me which I appreciate a lot."
Profile photo of Hamed Anwari

Hamed Anwari

July 3, 2026

5  out of  5
rating by Hamed Anwari
"We have been with State Farm with John Lam for over 15 years and been a nothing but great customer service. Whenever we switch a car or need of a new policy they’re on it. Thank you State Farm and John Lam!"
Profile photo of Luis Pages

Luis Pages

June 20, 2026

5  out of  5
rating by Luis Pages
"Candice made buying insurance the easiest experience ever!"
Profile photo of justin torres

justin torres

June 19, 2026

5  out of  5
rating by justin torres
"Great services highly recommended!"
Profile photo of Arminda Alamillo

Arminda Alamillo

June 18, 2026

5  out of  5
rating by Arminda Alamillo
"La mejor y mas grata experiencia de comprar un seguro de auto por telefono en espanol Alex... me atendio con mucha cortesia y prontitud. GRACIAS"
Profile photo of Lisa Garcia

Lisa Garcia

June 16, 2026

5  out of  5
rating by Lisa Garcia
"I had a very good experience at State Farm with Alex. He was very professional and helped me with everything I needed to do."
Profile photo of forest treecare

forest treecare

June 15, 2026

5  out of  5
rating by forest treecare
"Excellent work"
Profile photo of Bonnie Lantz

Bonnie Lantz

June 12, 2026

5  out of  5
rating by Bonnie Lantz
"Always friendly and helpful with all insurance questions and solutions. Highly recommend!"
Profile photo of Carl Brooks

Carl Brooks

June 11, 2026

5  out of  5
rating by Carl Brooks
"Very patient. Thank you for your time."
Profile photo of Vo Truong

Vo Truong

June 11, 2026

5  out of  5
rating by Vo Truong
"chris! the man! very helpful very communicative and responsive. helped me with all my policy needs from auto home and even a party event coverage. high reccomend ⭐️⭐️⭐️⭐️⭐️"
Profile photo of Gregory McClain

Gregory McClain

June 3, 2026

5  out of  5
rating by Gregory McClain
"Very thankful for meeting my insurance needs again"
Profile photo of Anna Marie Pain

Anna Marie Pain

June 3, 2026

5  out of  5
rating by Anna Marie Pain
"Alex, was very pleasant and knowledgeable about the insurance I was looking for. I will definitely refer his name to my friends."
Profile photo of Ricardo Armenta

Ricardo Armenta

June 3, 2026

5  out of  5
rating by Ricardo Armenta
"Very professional and informative about my home insurance &car insurance. Very painful."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. "
Profile photo of kailey peters

kailey peters

May 29, 2026

5  out of  5
rating by kailey peters
"Spoke with Candice! She was so nice and helpful. Haven’t ever spoke with an insurance company with actual helpful people before. 10/10 experience"
We responded:
"Thank you for the amazing review, Kailey! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of David Hermoza

David Hermoza

May 28, 2026

5  out of  5
rating by David Hermoza
"Amazing experience! John and Chris have been very attentive and cordial at all times!"
We responded:
"Wow, thank you for the 5-star review, David! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!David, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent John B Lam’s Team is just a call or email away!"
Profile photo of Chuck Monell

Chuck Monell

May 19, 2026

5  out of  5
rating by Chuck Monell
"Absolutely the best !!! thanks"
We responded:
"Chuck, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent John B Lam’s Team!Chuck, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent John B Lam’s Team—we are always here to help!"
Profile photo of El Compa Freddy

El Compa Freddy

May 16, 2026

5  out of  5
rating by El Compa Freddy
"The service is great and the people working there are the best. State farm is a great insurance i really recommend it 💙"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Jesus Ortega

Jesus Ortega

May 1, 2026

5  out of  5
rating by Jesus Ortega
"I SPOKE TO CANDICE PAGES,SHE WAS GREAT VERY NICE,State farm has a excellent employee there .Thanks"
We responded:
"Jesus, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent John B Lam’s Team!"
Profile photo of Luis

Luis

April 23, 2026

5  out of  5
rating by Luis
"I asked my agent regarding my increase on 2 vehicles. He simply asked to me to forward my mileage for the vehicles. He followed up a week later requesting the information after I forgot. After sending the information I received over $300 refunded..than I recieve a follow up phone call with the good news. More than an agent like a partner."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent John B Lam’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Axl Calamonici

Axl Calamonici

April 11, 2026

5  out of  5
rating by Axl Calamonici
"John, Chris, and the rest of the team are very understanding and quick to help with all my insurance needs! I would highly recommend them to anyone looking for insurance"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent John B Lam’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Diamond Bar .Wow, thank you for the 5-star review, Axl! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of joseph guzman

joseph guzman

April 4, 2026

5  out of  5
rating by joseph guzman
"Great service!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent John B Lam’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"