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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashley DiDea

April 8, 2026

5  out of  5
rating by Ashley DiDea
"Candace was amazing in helping our family navigate our home and auto insurance experience! The team at the John Lamb State Farm agency listened and walked us through next steps when we were unsure. They clearly value our business and our lives and worked very hard to make sure we had what we needed."
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joseph guzman

April 4, 2026

5  out of  5
rating by joseph guzman
"Great service!"
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Cameron Balderrama

March 31, 2026

5  out of  5
rating by Cameron Balderrama
"Two thumbs up and great service!"
We responded:
"Thank you, Cameron for your review and business! "
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Dustin Cross

March 7, 2026

5  out of  5
rating by Dustin Cross
"John and Alex were excellent to deal with switching insurance for me was overwhelming ,And they really helped a lot. Great guys. I would recommend them to anybody for personal or business options. They helped my heating and cooling business get the insurance I need and walk me through every process."
We responded:
"Thank you, Dustin for your review and business! We enjoyed every meeting we had and helping you save money, transition your insurance policies to State Farm and our office! Thank you for your recommendation and we are so happy to help you with all your personal and business insurance needs! "
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JOSE LUIS MEJIA

February 23, 2026

5  out of  5
rating by JOSE LUIS MEJIA
"Agent Chris was amazing. He is very knowledgeable and helpful. Thank you!"
We responded:
"Thank you, Jose for your review and business! Chris is one of the best and very knowledgeable. Glad he was helpful and helping you with all your insurance needs. "
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Carlos Banuelos

February 19, 2026

5  out of  5
rating by Carlos Banuelos
"I had a pleasant experience with the service from my State Farm agent John Lam. He was very knowledgeable and helpful throughout the whole process that fit the needs of coverage for both Auto and Home. We were able to finalize the transition with savings in my wallet….Thanks John!"
We responded:
"Carlos, thank you for the thoughtful review. I appreciate the opportunity to help with your Auto and Home coverage and make the transition smooth taking the time to understand your needs and funny the right protection while keeping cost competitive is all I our goal. We are grateful for your trust and look forward to being here whenever you need us "
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Mary Lou Sandoval

February 17, 2026

5  out of  5
rating by Mary Lou Sandoval
"I've been with State Farm insurance for over 30 years. For both home and auto insurance. Both the agent and office attendants are respectful and generous with their time. They don't rush me and have always been there when I needed them. One year a drunk driver crashed into our fence and State Farm was there the next day to help resolve things. Recently there was an issue and Chris from the office was very patient with me. He walked me through the process and now everything has been resolved. I highly recommend State Farm."
We responded:
"Mary Lou, thank you for your continued trust over the years and for taking the time to share your experience. It truly means a lot to our team to support you with your home and auto insurance especially during important moments when you need guidance the most I’m glad Chris was able to walk you through everything and get it resolved, smooth smoothly we sincerely appreciate your loyalty and recommendation. John Lam State Farm Agency"
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Barbara Leach

February 11, 2026

5  out of  5
rating by Barbara Leach
"Just finished moving my insurance to John at Stare Farm. From the first phone call to the completed transaction he was awesome to work with. Very kind, thorough, and patient. Rates were very good also. Highly recommend."
We responded:
"Thank you, Barbara for your kind words and business! I enjoy chatting with you and helping you with all your insurance needs. Thank you for the recommendation."
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Nicole Tu

January 22, 2026

5  out of  5
rating by Nicole Tu
"I am very happy with the customer service from this team. Chris is always available for questions and very quick with the turn around."
We responded:
"Thank you, Nicole for your review and business. Happy to hear that Chris is always there available to answer any of your questions. "
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Jesse Cuevas

January 9, 2026

5  out of  5
rating by Jesse Cuevas
"Hello I have been with John lam and Chris for years and have about 8 automobiles insurance with them, I wouldn't trade them for anything. their whole diamond bar agency is thy most helpful, polite and considerate agent you will work with. thank you John and Chris"
We responded:
"Thank you Jesse for your review and business"
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Claire Dong

December 31, 2025

5  out of  5
rating by Claire Dong
"John B Lam is a highly professional State Farm insurance agent who provided me with expert advice during my recent consultation about auto insurance services. He is very friendly, easy to communicate with, and patiently explained the coverage and details of the auto insurance. The entire process was smooth and efficient, allowing the policy to be set up quickly, and he also helped me save money in a reasonable way. I would like to express my sincere thanks to him and his team."
We responded:
"Thank you Claire for your business and review! Welcome to our insurance agency family! Congratulations on your new car! We take pride in educating our customers and providing them with the best coverage price and service! "
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Larry Turner

December 24, 2025

5  out of  5
rating by Larry Turner
"Excellent customer service , and always have the answer to my questions , you guy's are the best 💯💪"
We responded:
"Thank you Larry for your review & loyalty with our agency. We truly value you as our customer. "
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Kitty Ruan

December 23, 2025

5  out of  5
rating by Kitty Ruan
"Thank you Chris for helping out! Really quick response."
We responded:
"Thank you Kitty for your review and loyalty!! "
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Andrew Villa

December 18, 2025

5  out of  5
rating by Andrew Villa
"Always a warm welcome when I step into the office."
We responded:
"Thank you, Andrew for your loyalty and business! We always like having you in the office! Go Dodgers!! "
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Chris Setter

December 17, 2025

5  out of  5
rating by Chris Setter
"Great customer service and rates!"
We responded:
"Thank you, Chris for your review and business that we’re able to save you some money and always we’re here to provide great customer service to all our customers in California and Arizona"
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Jacque Franco

December 17, 2025

5  out of  5
rating by Jacque Franco
"Everyone in the office is very helpful whenever I call in for questions about my insurance policies. They are always very pleasant and courteous."
We responded:
"Thank you, Jacque for your business and review!! here at John Lam State Farm Agency, our office is always here to answer any questions and help you with all your insurance and financial services needs. You can always expect courteous, pleasant, and great customer service each, and every interaction with our amazing team!"
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Jamie Guerrero

December 12, 2025

5  out of  5
rating by Jamie Guerrero
"I know that auto insurance can be a chore to deal with, but John Lam’s agency has always done right by me. Chris, in particular, has worked with me time and again to help me when I need it - from thorough explanations to helping with financial difficulties, Chris has always gone above and beyond to help me through the hard times. Thank you."
We responded:
"Thank you, Jaimee for your review and business! You’re right Insurance can be a chore to deal with but it’s our job to make things easy, understanding and simple for our customers to relate to. Chris is one of our many team members that provide world class service! We’re here to help all of our customers in California, Nevada, Arizona, and Oregon"
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Robert harrison

December 10, 2025

5  out of  5
rating by Robert harrison
"Great company and great guy, he worked with us.And got everything that we were worried about.Solved, and we now have our insurance with them.We are very excited thank you"
We responded:
"Thank you, Robert for your review and business. Glad we’re able to take all that stress off your shoulder and solve all your concern concerns. You are now with the number one insurance company and the number one Agency."
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Ed Shalabi

December 10, 2025

5  out of  5
rating by Ed Shalabi
"Excellent services, excellent friendly, follow ups, always on top of it, I have insured my house and all my vehicles, and I’m extremely satisfied."
We responded:
"Hello Ed, thank you again for your review and business! We always provide excellent service, good neighbor kindness, and care. Glad we were able to always help you with all your insurance and financial services needed. Helping customers in Arizona is what we do best! "
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Magaly Nunez

December 6, 2025

5  out of  5
rating by Magaly Nunez
"Alex has been extremely helpful and knowledgeable. I have received great customer service and unbeatable prices!"
We responded:
"Hello Magaly! Thank you for your business and review! Glad we were able to help you save money and make things easy for you. We’re glad that you had a great experience with Alex and finding the right solution for your insurance needs in Arizona."
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Carolyn Glumack

December 1, 2025

5  out of  5
rating by Carolyn Glumack
"“I had a wonderful experience with John Lam, my new State Farm agent. His voice was so kind, he spoke professionally, answered every question with patience, and was incredibly thorough. By the end of our conversation, I felt like I had known him all my life. Exceptional service!”"
We responded:
"Thank you so much for your kind words and 5-star review! I’m truly grateful for the opportunity to assist you and am thrilled to hear that you had a wonderful experience. At JOHN LAM State Farm Agency, it’s our goal to make sure each customer feels valued, informed, and supported, whether you’re in Arizona, California, Nevada or Oregon or anywhere else we serve. If you have friends or family in AZ, CA, OR, NV who are looking for exceptional service and personalized insurance solutions, we be honored to help them too. Please don’t hesitate to reach out anytime, we're always here for you and your loved ones!"
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Solomon Zhou

November 26, 2025

5  out of  5
rating by Solomon Zhou
"Fast and appropriate service!"
We responded:
"Thank you so much for your 5-star review! I’m glad to hear you appreciated our fast and efficient service. Whether you’re in Arizona, California, or beyond, I’m always here to help with your insurance needs. If you know anyone in AZ or CA who could benefit from the same level of service, feel free to send them my way!"
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Michael Mallette

November 21, 2025

5  out of  5
rating by Michael Mallette
"These guys have been great, super easy to work with, super nice and handle all my cars and house with an impound account. Thanks guys been pleased every step of the way."
We responded:
"Thank you so much for your wonderful review! We truly appreciate your kind words and are delighted to hear that you’ve had a smooth, positive experience with us. Making insurance easy and providing caring service for your cars and home is always our top priority. If you have friends or family in Arizona or California who need the same level of service and support, please let them know we’re here to help! Thank you again for being a valued part of JOHN LAM State Farm family."
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Jordan Yim

November 12, 2025

5  out of  5
rating by Jordan Yim
"Fast response and very helpful in providing different options of insurance plan:)"
We responded:
"Hello Jordan, thank you so much for your loyalty and business. Thank you also for your review. I’m sorry to see that you did not get a five star service from my team. Please give me a call directly at 909-259-9996 and let me know how we could improve to get a five star review. Thank you."
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Duane

November 11, 2025

5  out of  5
rating by Duane
"GettingInsurance with a new company can sometimes be a struggle, but thanks to Candice it was a breeze. Candice was efficient, professional and most kind. I am looking forward to doing business with you, thank you again and best wishes to Candice. I now have a new homeowner's policy along with my automobile. Very competitive premium price.😁😁"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Candice made your transition to State Farm easy and enjoyable. Our team works hard to provide efficient, professional, and friendly service to every customer, and we’re glad you felt supported throughout the process. We appreciate you trusting us with your homeowners and auto insurance needs in Arizona, and we’re committed to offering competitive rates and personalized coverage. Welcome to JOHN LAM State Farm family! "