State Farm® Insurance Agent John Lam
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
R L
April 3, 2025
5
out of
5
rating by R L
"Thank you-Cathy. Patiently giving me different insurance options. Also, if you are a student, you can apply the good student discount!!"
Amy Wu
April 3, 2025
5
out of
5
rating by Amy Wu
"Great experience! Chris has quick response times and is super helpful and accommodating with helping us figure out what type of plan we wanted to change to!"
We responded:
"Thank you, Amy for your review loyalty and business with John Lam State Farm Agency. We’re glad you felt. The response was quick and that Chris was super helpful and accommodating, and helping you figure out what type of plan to change to. We appreciate your feedback and thankful you are part of John Lam State Farm insurance agency Family. "
PHIL YIN
March 28, 2025
5
out of
5
rating by PHIL YIN
"I am fully satisfied with the services this state farm agency has provided so far, in regards to attitudes, knowledges and response time etc. I would recommend it to any of my friends if possible."
We responded:
"Thank you so much for your great review Phil! We’re grateful you are truly satisfied with our service, Team attitude, and fast response time. Your support means a lot to us because it helps families, small businesses in Walnut, Diamond Bar, throughout California, Arizona, Oregon, and Nevada discover our agency. We want all of them to have the same experience."
Ryan McCrink
March 28, 2025
5
out of
5
rating by Ryan McCrink
"5/5, excellent customer service"
We responded:
"Hello Ryan, thank you so much for giving us a review and so glad you felt we delivered excellent customer service. My entire team is committed to doing this every day and doing our best to help all the customer all their insurance and financial services need. If you have any questions, please don’t hesitate to give us a call."
Steven Nelson
March 19, 2025
5
out of
5
rating by Steven Nelson
"It was a very good experience and service"
We responded:
"Thank you Steven! We’re glad you had a good experience with loved our service! We appreciate your trust in us and your business and welcome to the John Lam State Farm Agency family ! "
Vinnette T.
March 13, 2025
5
out of
5
rating by Vinnette T.
"John was very accommodating, and friendly. He went over all my savings and even suggested other savings I could use. He gave me the best rate. John was very reassuring and a great listener in accommodating my needs."
We responded:
"Thank you Vinnette, for review and Business. Glad you felt that John was accommodating and friendl. It’s always great to save you some money too. Welcome to our insurance agency family."
Dietrich Diller
March 12, 2025
5
out of
5
rating by Dietrich Diller
"Daniel did an amazing job and was incredibly knowledgeable, kind, and transparent. I would highly recommend this company to friends and family. On top of the wonderful service they were able to find me better coverage and at a better rate. A+++ company!"
We responded:
"Thank you for the kind words. We are thrilled to hear that Daniel provided you with kind knowledgeable, and transparent service. Finding you better coverage and better rates or what we strive for. I truly appreciate your recommendation to your friends and family. Thank you and welcome to John Lam State Farm Agency."
Mary Yeoman
March 4, 2025
5
out of
5
rating by Mary Yeoman
"Although I am brand new to State Farm coverage, I was impressed by John Lamb, the agent who assisted me in securing coverage for my automobile home and an umbrella policy as well. He was very professional."
We responded:
"Hello Mary, thank you so much for your review and Business. We’re glad that you’re impressed by our agent and owner John Lam and so so glad to see that you are well protected with your homeowners auto insurance and umbrella policy. Being professional and providing great service is what we do here at John Lam State Farm agency. "
Eric Lee
March 3, 2025
5
out of
5
rating by Eric Lee
"Thanks Alex for giving me good rates and always being a great agent to work with!"
We responded:
"Thank you, Eric for your providing us your review. Glad you had a great experience with Alex. Thank you for your business and welcome to John Lam State Farm Agency. "
Joe
February 22, 2025
5
out of
5
rating by Joe
"I would recommend John Lam to anyone seeking insurance he provides great support to makes sure you are covered with all your insurance needs."
We responded:
"Hello Joe thank you for your review and Business. Our main job is to provide support for all of our customers. "
panton
February 20, 2025
5
out of
5
rating by panton
"We recently had an accident with our GMC Acadia. I called John's State Farm office and he assisted me with the process of filing a claim with State Farm. John and his staff were very helpful and concerned about our issues and my wife and myself are pleased we have our vehicle and home owners insurance with his State Farm office."
We responded:
"Thank you so much for your loyalty and review. We love helping you and helping all of our customers with other insurance needs. It’s our job to help our customer when they need it most and do our best in making them whole again. "
Dracon Limbo
February 19, 2025
5
out of
5
rating by Dracon Limbo
"They are very helpful and considerate. They treated like family. Great agency!"
We responded:
"Thank you Dracon for your review and Business. We treat all of our customers as part of our insurance agency family. "
Carolyn Eleopulos
February 18, 2025
5
out of
5
rating by Carolyn Eleopulos
"Very professional and helpful. Great guy Alex."
We responded:
"Thank you for your business and review. Welcome to John Lam insurance agency."
Chris Ayala
February 12, 2025
5
out of
5
rating by Chris Ayala
"John and the team have been a great help highly recommend, Communication is outstanding and offer great rates!"
We responded:
"Thank you, Chris for taking the time give us a review. Your recommendation is so important to us and our top goal is always to follow up with our customer with clear communication. "
Pixie Wegner
February 12, 2025
5
out of
5
rating by Pixie Wegner
"I needed to get ins in AZ for my car. I looked up State Farm ins for lake havasu Az and this number comes up. I call that number and I get one of nicest people to work with. I explain what was going on and he immediately goes to work and gets me a quote. I call my ins guy in mn and explain what’s going on and he says have him call me. So I did that and the next time I spoke to Alex all was set up. He made it so very easy for me. A wonderful person and a very good agency. I advise any one to call and get ins through them!!!!"
We responded:
"Thank you so much for your review and kind words. We’re glad Alex made the process easy and provided great service. Welcome to our State Farm family"
Riley Wallace
February 10, 2025
5
out of
5
rating by Riley Wallace
"This is by far the best experience I've ever had with an insurance company ! Alex was always looking out for my best interest even after I canceled my business policy . Great people. Great customer service"
We responded:
"Thank you for your review! We’re glad that you have such a great experience with Alex. We’re always here for you regardless. "
Los Angeles Pizzeria Co.
February 10, 2025
5
out of
5
rating by Los Angeles Pizzeria Co.
"John and his team are amazing. Quick to answer questions and resolve any issues that arise. I highly recommend working with John and his team!"
We responded:
"Thank you for your kind words. We truly appreciate your recommendation and are grateful for the opportunity to assist you in your amazing pizzeria company! Providing quick and reliable service is always our goal and we’re happy to hear that you have an amazing service with our team. Thank you again for your business and loyalty. "
Lorenzo Hofmann
February 3, 2025
5
out of
5
rating by Lorenzo Hofmann
"Professional, courteous and communicates well!"
We responded:
"Hello Lorenzo, thank you so much for your review and Business. We always want to make sure we’re professional and courteous with all of our customers. Thank you and welcome to John Lam State Farm Agency family!! "
Patricia Galindo
January 31, 2025
5
out of
5
rating by Patricia Galindo
"Excelente servicio Súper amables y dan un buen servicio al cliente Los recomiendo"
We responded:
"Thank you so much, Patricia for your review and Business. Glad you enjoyed the service we provided, and we love being friendly to all of our customers. Thank you for referring us to your friends and family."
Shucks Towers
January 31, 2025
5
out of
5
rating by Shucks Towers
"Very knowledgeable agent. Gives you all the options availability, gives best options beneficial to the consumer. Not pushy selling like other agents. Trustworthy. Knows how to listen. I would recommend to friends and neighbors."
We responded:
"Thank you for your kind words. We appreciate the opportunity to find the best options for your insurance needs. "
Trevor
January 30, 2025
1
out of
5
rating by Trevor
"Did an online quote, but it was too much. Now they have called me 4 times in less than 24 hours."
monique cervantes
January 27, 2025
5
out of
5
rating by monique cervantes
"I was helped by agent Alex Tovar and he was clear, patient, explained the policy thoroughly and answered all of my questions."
We responded:
"Hi Monique, thank you for your business and review. Here, John Lam State Farm Agency we work hard and listening to our customer, being patient and explaining things thoroughly to ensure they understand what they are purchasing. Thank you so much for trusting us with all your insurance needs. "
Ernesto Vela
January 24, 2025
5
out of
5
rating by Ernesto Vela
"Definitely wish I could give these guys more the just 5 stars. Alex was extremely professional, has amazing customer service skills and was able to get me insured promptly and a great price! Definitely looking to do more business with them in the future."
We responded:
"Thank you so much for your kind words Ernesto. We’re thrilled to hear that you got amazing service from Alex. Providing prompt service is what we strive for every single day. Thank you for your business and we look forward to helping you with all your insurance needs."
JDiatoR
January 24, 2025
5
out of
5
rating by JDiatoR
"John and his crew are nice people and easy to talk to. They got me a better rate compare to my previous insurance company with the same policy. I saved about $816, I can not complain with the savings. I did the switch today."
We responded:
"Thank you for your amazing review. We are happy to hear you got savings and we always strive to be the best in providing world class service. Thank you for your business and we look forward to helping you with all your insurance needs."
Stephanie Gonzalez
January 21, 2025
5
out of
5
rating by Stephanie Gonzalez
"Chris was super! Very friendly and great customer service! Pleased with choosing Statefarm as my Auto Insurance provider."
We responded:
"Thank you for providing us your review. We’re thrilled to hear that. Chris provided you with great and excellent customer service. Thank you for your business and loyalty with John Lam State Farm Agency."