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State Farm® Insurance Agent John Lam

5 out of 5 average rating (211 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Martin M

November 30, 2023

5  out of  5 rating by Martin M
"Very helpful, kind and professional. 100% Recommended!"
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Yifan Xu

November 28, 2023

5  out of  5 rating by Yifan Xu
"Real real real nice advisor,very kind"
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Dani S

November 28, 2023

5  out of  5 rating by Dani S
"Cathy at John Lam's office is an angel. She's patient, customer focused, and takes the time and effort to answer all of my questions. She does timely followups, always gets me an answer and helps me understand all the details of my policies! Major kudos to her! She's also biligual which really helps!"
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Bonnie Lee

November 22, 2023

5  out of  5 rating by Bonnie Lee
"A thank you to our agent John Lam and his crew, especially Chris. Chris is the best. He always extends 100% in effort & customer service. He is knowledgeable, attentive, professional & responsive! Chris is one person I don’t have to worry about follow through! He’s always on top of it!"
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antoine p

November 14, 2023

5  out of  5 rating by antoine p
"Just love the way they treat me like family. 😁"
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David Guldseth

November 10, 2023

5  out of  5 rating by David Guldseth
"Brianna spent a lot of time helping me and went above and beyond and got results. She showed genuine interest to assist me and was able to lower my insurance rates and secure a better policy. I experienced world-class service from this State Farm agent."
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Melody Wu

November 8, 2023

5  out of  5 rating by Melody Wu
"John Lam and his team have been great to work with. I primarily worked with Chris and he was very helpful, responsive, and patient. I was in recently in a collision and was not at fault, but would face a higher renewal premium because of it. Chris walked me through what I needed to do to petition with their Claims Department and I was able to justify that I was not at fault and maintain my current premium. Appreciate them for caring about their customers!"
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Cynthia Leija

November 8, 2023

5  out of  5 rating by Cynthia Leija
"I highly recommend John Lam. Chris has always I mean always been super helpful. I’ve been with them over 10 years and would I trade them for no one. Best customer service wish other companies would provide the customer service they provide us"
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Eriberto Martinez

November 6, 2023

5  out of  5 rating by Eriberto Martinez
"I recently needed a insurance certification and he got it over to me fast Chris is the man"
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November 5, 2023

5  out of  5 rating by Y.B.L.
"Thank you to Alex Tovar who was very helpful and respectful with all my questions"
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Peggy Beeuwsaert

November 4, 2023

5  out of  5 rating by Peggy Beeuwsaert
"Chris is always super responsive, informative, and helpful if I have any questions about my account. I became loyal in my choice of State Farm back when I was in my early 20s and was in an accident. A teen boy was driving the other car, a big pickup truck, and was at fault. His father tried to tell me it was my fault even though he wasn’t even there. I told him he needs to teach his son to take responsibility for his actions. State Farm stood by me through the whole ordeal and took care of everything; I didn’t have to worry about a thing. I will never forget that. And I continue to receive great service to this day. It’s great knowing someone has your back when you need it. Thank you State Farm!"
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Demi Fu

October 30, 2023

5  out of  5 rating by Demi Fu
"Chris Lam extremely helpful ! He is great agent!"
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October 27, 2023

5  out of  5 rating by wavyy_Monsta
"The sales representative Alex has some of the best people/customer service skills I have had the pleasure of dealing with. I did not end up deciding to get insurance with them but his mood and attitude didn’t change and he continued to be supportive and helpful. Great model of what an agent should be!!!!"
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Jasmina Abdunabieva

October 27, 2023

5  out of  5 rating by Jasmina Abdunabieva
"Excellent customer service! Always helpful and ready to solve issues!"
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Samuel Franco

October 26, 2023

5  out of  5 rating by Samuel Franco
"Always there to help you"
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Richard Almeida

October 26, 2023

5  out of  5 rating by Richard Almeida
"I was recently recommended to Mr Lam by an acquaintance. I requested a quote for our two vehicles. Mr Lam responded rapidly and sent a breakdown for each automobile. I asked if a higher deductible would reduce my payment, and he responded, . Yes. He sent a revised breakdown, which was acceptable to us and we decided to switch over to him. Mr Lam is a very professional individual. He make you feel comfortable when speaking to him. You sense that he really cares about you as a consumer. Allows one to ask questions, without feeling intimidating. We’ve had a positive experience"
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Aura Castro

October 24, 2023

5  out of  5 rating by Aura Castro
"I appreciate the quick response and great offer for my coverage."
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Tong Li

October 20, 2023

5  out of  5 rating by Tong Li
"The agent is so nice and professional. Helped me lower my insurance cost greatly"
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alex isfire

October 20, 2023

5  out of  5 rating by alex isfire
"I visited this agency to discuss life insurance, and John blew me away with what he had to offer. He patiently explained every detail, making it clear I was in good hands. He had a clean and organized office which was a plus. Great reflection of professionalism. Highly trustworthy. Definitely recommend working with this man."
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John Le

October 20, 2023

5  out of  5 rating by John Le
"I had an outstanding experience with John. He's an amazing auto insurance provider! With fantastic deals on auto insurance that are hard to beat, I wholeheartedly recommend reaching out to John for your insurance needs. It's a no-brainer – this is the guy to go to!"
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Jonathan nguyen

October 20, 2023

5  out of  5 rating by Jonathan nguyen
"John is incredibly responsive and efficient. I never have to wait long for a call back or an email response. I appreciate how he willingly takes the time to find the most cost-effective coverage for my family's needs. Five stars without a doubt!"
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Trigger Brother

October 20, 2023

5  out of  5 rating by Trigger Brother
"If you're looking for a life insurance expert you can trust, you should definitely consider paying Agent John Lam a visit. His workspace is very clean and organized. When I have any questions, he’s honest, transparent, and patient with me. He takes each step of the process very carefully which makes me feel more confident in what I’m working with. Thanks John!"
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Connor Komuro

October 20, 2023

5  out of  5 rating by Connor Komuro
"Best I have worked with! Extremely polite, responds quickly, and very knowledgeable. I have recommended him to all my friends and family."
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Justin Nguyen

October 20, 2023

5  out of  5 rating by Justin Nguyen
"Very reliable and trustworthy guy! Thank you for your service."
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Larry Turner

October 20, 2023

5  out of  5 rating by Larry Turner
"Excellent customer service , and always have the answer to my questions , you guy's are the best 💯💪"