State Farm® Insurance Agent John Lam
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Hannah Sasser
August 26, 2026
"Candice was so incredibly helpful with getting me a lower and much more manageable rate than i previously had. She is a God send and i appreciate it more than she will ever know. Incredibly kind and personable as well. Highly HIGHLY recommend."
"Hannah, thanks for giving our agency such a thoughtful shoutout! We're delighted to hear that Candice was able to assist you in finding a more manageable rate and that her kindness made a positive impact. If you ever have more questions or need further assistance with your insurance, feel free to reach out to our team."
Aura Castro
August 26, 2026
"I appreciate the quick response and great offer for my coverage."
"Thank you Aura for your business and review! "
Marie Gonzales
August 24, 2026
"Brandon was very helpful today and I believe every insurance company should have somebody like Brandon to talk to because he helped me understand stuff that I was very, very frustrated with that I should’ve been told from the gecko thank you, Brandon"
"Marie, having your insurance questions answered clearly can make all the difference! We’re pleased Brandon was able to address your concerns and give you the clarity you needed. Thanks for sharing your experience with us—we’re always here whenever you need a hand!"
scott masterson
August 21, 2026
"Very professional, prompt, and excellent services. Appreciate your help with our business insurance."
"Scott, we appreciate you taking the time to share this! It’s great to know our team was able to provide the professionalism and quick service you were looking for when handling your business insurance. Thanks for trusting us with your coverage—we’re always here when you need us!"
Jeff Hamby
August 21, 2026
"John was awesome to deal with I would definitely recommend him"
"Thank you so much for your kind review, Jeff! If you need insurance assistance, we are just an email or call away! - John B Lam, your State Farm Agent "
Lisa Yee
August 18, 2026
"Very good customer service experience, Alex was very informative, patient and helpful during a stressful period finding new auto insurance. Highly recommend! He helped me find coverage for a much cheaper cost than my prior insurance company!"
"We’re thankful you chose to recommend us, Lisa! It's great to hear that Alex was informative and patient while helping you find new auto insurance coverage. We're glad we could assist you in securing a more affordable option. If you ever have any questions or need further assistance with your insurance needs, feel free to reach out."
kathleen nardone
August 17, 2026
"Talking to the agent, she was very experienced and knowledgeable. Overall, I would give this company State Farm 810."
"kathleen, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Devin Williams
August 14, 2026
"Currently worked with Candice as my agent on handling new car insurance sign up. She was very thorough and contacted me in regards to updating me on policy as well as prices appreciate her consistency and dedication to making my life better with cheaper rates for insurance thank you Candice"
"Devin, sounds like Candice really took care of you! We’re pleased she kept you informed throughout the process and helped you find a better rate for your new car insurance. Thanks for recognizing her attention to detail and sharing your experience!"
Sarah Bowman
August 4, 2026
"Candace is a wonderful person. She is very nice polite and knowledgeable."
"Sarah, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
andrew vance
July 30, 2026
"Service was excellent throughout the entire process!"
"Thank you Vance for your review and business!! Glad we were able to help you with your new auto insurance with transportation network coverage and life insurance. "
Aye Samm
July 27, 2026
"I enjoy the services from State Farm when anything come up they are right there to walk you completely through it and I really appreciate you guys thank you so much"
"Thank you so much for the 5 stars, Aye! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Kaneka Trotter
July 24, 2026
"Candace Page was polite and VERY persistent to get my business. Had a terrible experience in the past with State Farm, but she has definitely changed my mindset. Hopeful for a better experience with her handling my account."
"Wow, thank you for the 5-star review, Kaneka! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Richard Guerin
July 23, 2026
"Alex with statefarm is amazing if you are a entrepreneur you need business insurance alex works hard to get you the best rates possible. Call him and let him work for you."
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on John B Lam’s team. "
Angela Bichel
July 22, 2026
"John was very helpful in getting my insurance lower than what I was paying. Very happy."
"Thank you, Angela for your review and business! Happy we were able to help you save money on your insurance in Arizona. "
Vanessa Mason
July 22, 2026
"I’m a SWF with 1 car I rarely drive because I’m remote. Progressive increased my rate $100 to $300/month this last renewal which is, insane. I went back to USAA;, which was previously the more expensive one, but they now have policies based on how much you drive But that was still 250 to 320 range depending on mileage. So I plugged my name into one of those sites on the Internet that searches for you, which was a huge mistake because everyone and their mother was calling me from companies I’ve never heard of. One day I accidentally picked up the phone and it happened to be State Farm, So I figured why not. I never usually go direct agents because I like the flexibility of building my own policies online I used to sell insurance back in the day so I already know what I’m looking for Never really saw a benefit. OMFG. They quoted me 125 a month that’s with lower deductibles and higher liability limits. Seriously?? I was ecstatic and mad at the same time for not looking into this sooner. I cannot recommend them enough. They were so nice and even called a month or 2 in to make sure all was good and if I had any questions. Just like the jingle “like a good neighbor” Just get a quote, it’s worth it. If they can’t beat your rate OK, but if they can?? You can’t afford not to find out."
"Vanessa, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
johnny phan
July 21, 2026
"Candice and John were great setting me up. Provided very clear instructions and provided the best products for optimal savings. Highly recommended."
"Thank you, Johnny for your review! Glad we were able to help you set up your auto insurance and protecting your family. Glad we were able to save you money. Thank you for your recommendation! "
Rich Bush
July 20, 2026
"John was very helpful right from the beginning. He listened to what I needed and found a product that was great at a great price point very easy to deal with. I’m glad I found them."
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on John B Lam’s team"
M K
July 19, 2026
"Very professional"
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Diamond Bar insurance team. "
Darrell Bervin
July 17, 2026
"Very good experience with State Farm . The knowledgeable agent guided me through the process and everything went smoothly. The best part is I got great coverage at a great rate from State Farm. Thank-You John L.!"
"Thank you Darrell for your review and trust in John Lam State Farm Agency! Glad we were able to get you great coverage and savings!"
Valerie Richardson
July 16, 2026
"Great Customer Service that is why I chose State Farm Ins. For the rate, patient if I have any concerns they will adress it to make sure that I'am satify and understand which I appreciate."
"Valerie, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Diamond Bar. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent John B Lam and Team "
Heidee Cross
July 16, 2026
"Absolutely the best customer service! They always take care of us!"
"Thank you, Heidee for your review!! We always love taking care of you and your family in Arizona! "
Selina Acosta
July 15, 2026
"Great service!!! Amazing staff! Candace, Selina, Kelly, Alex, Brandon, Chris are all amazing team that helped me out at John Lam’s agency!!! Would definitely recommend as agents!"
"Thank you for the amazing review, Selina! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Cecily Lemons
July 15, 2026
"John was super kind and very thorough answering all our questions. He is very professional and very patient, as I asked him to explain each of the policies. He listened to us when I told him what was important to my husband and I. We look forward to being part of the State Farm family. We appreciate all the time John Lam spent with us. Enjoy and stay safe.
Art & Cecily M."
"Thank you, Arti and Cecily for your review and business. Welcome to our family and we’re looking forward to helping you with all your insurance needs. Finding the right insurance company and Agency can be difficult and we’re glad that you chose us. We’re here to help all of our customers in California, Arizona Nevada, Oregon."
Ronnys A
July 14, 2026
"Alex siempre a estado ayudando al 100%, siempre explicando y tratando de que todos estemos bien."
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Diamond Bar. Glad we were able to help you with your life insurance for your family in Arizona! "
Donna Hernandez
July 14, 2026
"Very satisfied with John and Chris. Been with State Farm for many years. Wouldn't go to any other insurance company."
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."